Jump to content


I'm Having Problems, Please Help Me!


  • Please log in to reply
59 replies to this topic

MrDarkdoom #21 Posted 09 June 2017 - 01:44 PM

    Pedes

  • Alpha Testers
  • 10
  • Member since:
    06-02-2017
Im

Edited by MrDarkdoom, 09 June 2017 - 01:50 PM.


MrDarkdoom #22 Posted 09 June 2017 - 01:49 PM

    Pedes

  • Alpha Testers
  • 10
  • Member since:
    06-02-2017
Im also getting a failed to authenticate message. It was previously fine when i signed up and i got the Service unavailable message. Then i realised i made an asia acount and that and eu acount would prob be better. I submitted a ticket about it and they told nothing they can do atm and that i should delete the NDA agreement from files and sign it again for asia server which i had previusly already done but to be sure i did it again. after that i got the failed to authenticate. Ive read through most of the forums and from what i gather i need to pm an admin but everytime i try it telly me: Sorry, you must have 10 messages to post or 30 days from registration. Please help soon i would really love to play today and i dont have time on tuesday :/. Ive also submited another ticket about the failed to authenticate problem yesterday when i realised it wasnt working but last time they took 4 days to asnwer.

Edited by MrDarkdoom, 09 June 2017 - 01:51 PM.


Conan #23 Posted 09 June 2017 - 02:33 PM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

Hello everyone,

 

With the Failed to Authenticate issue, we are aware on it and will resolve it. For other issues, like access problems. I will PM those having problems.



Ronoc75 #24 Posted 07 July 2017 - 07:44 AM

    Plebian

  • Alpha Testers
  • 1
  • Member since:
    07-07-2017

i cannot find the NDA or the download, i initially made the account on edge but since switched to chrome after seeing the FAQ's

 



Conan #25 Posted 07 July 2017 - 10:53 AM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

View PostRonoc75, on 07 July 2017 - 03:44 PM, said:

i cannot find the NDA or the download, i initially made the account on edge but since switched to chrome after seeing the FAQ's

 

 

Sent you a PM

Red_5_star #26 Posted 07 July 2017 - 01:09 PM

    Plebian

  • Alpha Testers
  • 2
  • Member since:
    01-25-2016
i success apply a code in my account, but i have not receive email ....>.<""  waiting .... waiting ....  spam mail have not receive email too........

Conan #27 Posted 07 July 2017 - 04:25 PM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

View PostRed_5_star, on 07 July 2017 - 09:09 PM, said:

i success apply a code in my account, but i have not receive email ....>.<""  waiting .... waiting ....  spam mail have not receive email too........

 

PM sent

ThunderP #28 Posted 07 July 2017 - 04:44 PM

    Plebian

  • Alpha Testers
  • 3
  • Member since:
    04-24-2016
Code application is successful. But not receive mail.

Conan #29 Posted 07 July 2017 - 04:52 PM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

View PostThunderP, on 08 July 2017 - 12:44 AM, said:

Code application is successful. But not receive mail.

 

PM Sent

ThunderP #30 Posted 07 July 2017 - 05:20 PM

    Plebian

  • Alpha Testers
  • 3
  • Member since:
    04-24-2016

View PostConan, on 07 July 2017 - 04:52 PM, said:

 

PM Sent

 

Thanks,Conan.

Calicvla #31 Posted 07 July 2017 - 05:36 PM

    Pedes

  • Alpha Testers
  • 21
  • Member since:
    06-19-2017

hey so if i get a failed to authenticate do i have to send a ticket?

 



Calicvla #32 Posted 07 July 2017 - 05:36 PM

    Pedes

  • Alpha Testers
  • 21
  • Member since:
    06-19-2017
god i am so excited xD

DirtyBitz #33 Posted 07 July 2017 - 06:06 PM

    Plebian

  • Alpha Testers
  • 2
  • Member since:
    11-26-2016

Hello guys! 

 

I wanten to start Total War Arena via Wargaming but it seems that Wargaming cannot find Total war. No where on my pc can I find the game.. 
And yes i have played in multiple alpha sessions! 

 

Thanks!



nguyenduyhanlam #34 Posted 07 July 2017 - 06:51 PM

    Plebian

  • Alpha Testers
  • 5
  • Member since:
    03-22-2017

Thank you for helping me to reinstall the game but my progress of the game is not recovered.

 

i have played  Alexander the Great as my favourite hero and i upgrade him to tier 6 since the last patch 7th. When i reinstall and open the game, the game only show me only Cynane is the only available hero.



ProvoBob #35 Posted 09 July 2017 - 12:11 AM

    Pedes

  • Alpha Testers
  • 28
  • Member since:
    09-19-2012

Is there a problem with the auto-answer emails?

 

Activated my code and no email.



ProvoBob #36 Posted 09 July 2017 - 03:10 AM

    Pedes

  • Alpha Testers
  • 28
  • Member since:
    09-19-2012

Do the mods actually read and respond in this forum?\

 

All sorted thanks.  Just have to wait till the next time the server is up.

 


Edited by ProvoBob, 10 July 2017 - 12:39 AM.


And1SC #37 Posted 11 July 2017 - 01:22 PM

    Plebian

  • Alpha Testers
  • 2
  • Member since:
    12-07-2015

@Conan I already get code

Quote: "Your unique Closed Alpha access code"

and I already active it. Im follow the instruction but I can't find a game client to download the game for alpha terster, need help please

Many thanks



Conan #38 Posted 17 July 2017 - 10:24 AM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

There is a nice post in the Alpha section with instructions and such that I cannot discuss here. Please go to the Alpha section of the forum. Unfortunately, that section is closed off from the public as it is affected by the Non-Disclosure Agreement that Alpha testers are bound to. 

If you still cannot find these instructions, you're more than welcome to send me a PM. 

 

Thank you.



Conan #39 Posted 21 July 2017 - 01:41 PM

    Imperator

  • Administrator
  • 174
  • Member since:
    03-07-2012

Also, how to find out if you are already activated?

 

 

If it says "Alpha Tester," please go to the Alpha section for instructions. Again, you are more than welcome to send me a PM if you are having difficulties.



Calicvla #40 Posted 24 August 2017 - 04:49 AM

    Pedes

  • Alpha Testers
  • 21
  • Member since:
    06-19-2017
Hey Conan i need help mate i can't log in to the game it says authentication error contact support :(




2 user(s) are reading this topic

0 members, 2 guests, 0 anonymous users