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I'm Having Problems, Please Help Me!


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23 replies to this topic

FARMER_07 #21 Posted 09 June 2017 - 10:12 AM

    Plebian

  • Alpha Testers
  • 2
  • Member since:
    10-27-2016
When is the game live? It keeps saying failed to authenticate on mine :((

MrDarkdoom #22 Posted 09 June 2017 - 01:44 PM

    Pedes

  • Alpha Testers
  • 10
  • Member since:
    06-02-2017
Im

Edited by MrDarkdoom, 09 June 2017 - 01:50 PM.


MrDarkdoom #23 Posted 09 June 2017 - 01:49 PM

    Pedes

  • Alpha Testers
  • 10
  • Member since:
    06-02-2017
Im also getting a failed to authenticate message. It was previously fine when i signed up and i got the Service unavailable message. Then i realised i made an asia acount and that and eu acount would prob be better. I submitted a ticket about it and they told nothing they can do atm and that i should delete the NDA agreement from files and sign it again for asia server which i had previusly already done but to be sure i did it again. after that i got the failed to authenticate. Ive read through most of the forums and from what i gather i need to pm an admin but everytime i try it telly me: Sorry, you must have 10 messages to post or 30 days from registration. Please help soon i would really love to play today and i dont have time on tuesday :/. Ive also submited another ticket about the failed to authenticate problem yesterday when i realised it wasnt working but last time they took 4 days to asnwer.

Edited by MrDarkdoom, 09 June 2017 - 01:51 PM.


Conan #24 Posted 09 June 2017 - 02:33 PM

    Imperator

  • Administrator
  • 138
  • Member since:
    03-07-2012

Hello everyone,

 

With the Failed to Authenticate issue, we are aware on it and will resolve it. For other issues, like access problems. I will PM those having problems.






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