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Fail to authenticate


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lengxv6 #21 Posted 15 April 2017 - 12:37 AM

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server is not available atm guys, you will need to wait untill next test.......which will hopefully be soon.

alvinanggara51 #22 Posted 22 April 2017 - 03:30 AM

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I got same issues


Drapyon #23 Posted 27 April 2017 - 11:57 PM

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I've got a similar issue. I'm in Australia and I really want to play the game. I got my email (which I can screen shot of necessary) but it says my code isn't valid

Conan #24 Posted 28 April 2017 - 02:14 PM

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View PostDrapyon, on 28 April 2017 - 07:57 AM, said:

I've got a similar issue. I'm in Australia and I really want to play the game. I got my email (which I can screen shot of necessary) but it says my code isn't valid

 

Hello, this is a known issue, we have re-sent you codes. If you have not received it please let me know

Ninja_Gaijin #25 Posted 28 April 2017 - 08:29 PM

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Failed to authenticate - same last test, same this one.

zhaihongyang #26 Posted 30 April 2017 - 04:14 PM

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Same issue here

GTC_Richo #27 Posted 09 June 2017 - 12:08 PM

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Hi Conan..

Also getting the same issue here.. have tried Firefox, IE and Edge.. no luck

failed to authenticate after agree to NDA on asia


 

can you please send through the work around (I assume there is something else), I received a code today and it was successfully accepted by the website. (note the email does say something about EU not asia after using the code)


Edited by GTC_Richo, 09 June 2017 - 12:10 PM.

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WadeWinstonWilson #28 Posted 09 June 2017 - 02:12 PM

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Hey I get the failed to authenticate error too! HELP meeee i really want to play this :(

Conan #29 Posted 09 June 2017 - 04:15 PM

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Hello,

 

We're aware of the Failed to Authenticate issue. We are fixing it.

The servers are still off right now. They'll be on in about 2 hours.



GTC_Richo #30 Posted 09 June 2017 - 11:52 PM

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I assume possibly to do with the login server being offline during maintenance?

 

 

My account is now active.


 

thank you


Edited by GTC_Richo, 09 June 2017 - 11:53 PM.

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